Internationally Accredited 56-HOUR MEDIATION SKILLS Training programme

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Internationally Accredited 56-HOUR MEDIATION SKILLS Training programme

March 25 @ 8:00 am - 5:00 pm

Participants who have successfully completed our 56-hour training programme will be eligible to be
recognised as IMi and DSL qualified Mediators as well as local certification with MBTT. This is subject to registration with IMI and MBTT and successful completion of the training assessment.

March 25th -28th, 2024
April 11th -13th 2024
8:00 am – 5:00 Pm

• Dr. Zuwena Williams-Paul
• Ms.Elizabeth Solomon
• Mr. Seeraj Gajadhar

In this workshop, you’ll learn:

  1. Conflict Theory – Understanding conflict. Conflict resolution concepts & styles.
  2. Understanding negotiation – A key skill for mediators. Communicating effectively and increasing emotional intelligence.
  3. Introduction to mediation: Stages of the process, competencies, and guiding principles.
  4. Mediation concepts: Identity, Diversity and Personal bias.
  5. The Role of the Mediator: what do Mediators do and how.
  6. Pre-mediation and opening the session best practice. Identification of issues, positions, and interests.
  7. Generating options & problem-solving.
  8. Agreement writing and post mediation follow-up techniques.
  9. The Mediation Act of Trinidad and Tobago, 2004.
  10. The Code of Conduct for Mediators.
  11. Ethics in mediation.

This isn’t your regular training.

There’ll be a lot of interactive lectures, demonstrations and substantial mediation exercises, including real/role-play sessions, across a broad spectrum of disputes.

Here’s how we’re a little different than others:The training is designed for adult learning. We recognize that individuals learn differently.

And so, throughout the programme, our experienced facilitators will determine the most effective approach and emphasis during the lesson plan.

Then, to ensure that it’s effective, you will be assessed on your understanding and skills development. You will also be assessed on your participation within your assigned Teams and on the assessment exercises that you submit.


March 25
8:00 am - 5:00 pm


Dialogue Solutions Ltd
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Dialogue Solutions,
15 Wainwright Street, St Clair
Port of Spain, Trinidad and Tobago
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